From 1 January 2024, the GST rate will be revised from 8% to 9%. For more information on GST, you may refer to IRAS website 在这里.  

自2024年1月1日起生效, the revised GST rate of 9% will apply to all chargeable items which include, 但不限于:

• 每月经常性电费
• 一次性费用
• AMI仪表安装(如适用)

The 8% GST rate will be reflected in your electricity invoices dated before 31 December 2023.

Your electricity invoices dated on or after 1 Jan 2024 will reflect the new 9% GST rate.

如果你是一个有标准的房主 累计计, Singapore Power (SP) Group conducts a meter reading and records your household's electricity usages every 2 months.

On months when the meter is not read, you will be billed an estimate usage. The actual electricity usage of the previous month will be reflected in your invoice generated 2 months later as an "Adjustment".

Scenarios for Billed and Adjusted Electricity Usage in 2023 vs 2024

因此, your first invoice dated on/after 1 Jan 2024 may contain both a 8% GST charge for the adjusted electricity usage and an 9% GST charge for the electricity usage billed on/after 1 January 2024.

下面是一个例子供您参考.

You may view the energy rate of your price plan on your bill. The energy base rate of our price plan remains unchanged during the contractual period, and only the GST rate will increase from 8% to 9% after 1 Jan 2024 as reflected on your bill.

The GST rate will be charged according to your electricity invoice date. 如果你在2024年1月终止账户, the 9% GST will be applicable to your electricity invoice dated after 1 January 2024.

Goods and services invoiced on or after 1 January 2024 will be subjected to 9% GST. Please be assured the update of the new GST rate in invoice issued on and after 1 Jan 2024 is in compliant with IRAS的商品及服务税税率变化指南.

Our bills are designed to be easy to read and to help you understand your electricity usage.

1)法案摘要
Important bill information and summary of your contract, account, and amount payable.

2)收费摘要
交易明细, 每月的费用, 兑换代金券或积分(如适用), 以及未付清的费用.

3)消费图
Monthly breakdown of your electricity consumption for the past 6 months.

4)目前收费明细
更多关于电费的细节, 非电费(如适用), 如果有折扣的话.

5)支付方式
付款方式 for you to make payment for the bill.

6)联系方式
Contact details and information should you need help for any electricity related emergencies.

You will receive your first bill after 21 days from your billing cycle end date. You may refer to your SP Group bill for details on your billing cycle.

To view your bill, please login to your account 在这里.

To encourage customers to use e-billing and contribute to climate-friendly action, 将收取1美元的费用.每月64英镑(含消费税). The paper bill fee comprises of the cost of printing and postage.

The paper bill fee will appear under "Other Charges" on the second page of your monthly bill.

选择电子账单，很简单 太阳城备用. Our Customer Solution Specialists will assist to switch your account from paper bill to e-billing or vice versa. Changes will be effective on the next billing cycle.

When you opt for e-billing, your bill will be sent to your email monthly. An SMS notification will also be sent to your mobile phone when your bill is ready for viewing. Alternatively, you can access your bill via our online portal or mobile app.

电子结算的好处包括:

• Easy access to your bills and account information anytime, anyw在这里 online or via our mobile app.
• Receive prompt notification via SMS and email when your bill is ready.
• 避免邮件在运输过程中丢失
• 在环境上留下“绿色”的指纹.

U-Save GST vouchers have to be used to offset any charges from SP Services first. This means that your gas and water bills will be offset first, and any remaining credits can be used to offset the electricity bill from Senoko Energy.

When your U-Save rebates have successfully been used to offset your electricity charges, it will be reflected under "Summary of Charges" on your bill.

The estimated usage will be calculated by multiplying the average daily usage between the last two actual reads period, by the number of days in the current billing period. Any over or underestimation of bill will be adjusted in subsequent bills when the meter reading is taken.